Last updated: April 11, 2026
GoSmile ("we", "us", or "our") is operated by GOSMILE TECHNOLOGY LTD, a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website gosmilesim.com.
When you purchase an eSIM or create an account, we collect:
We use your information to:
All payments are processed by Stripe, a PCI-DSS certified payment provider. We do not store, process, or transmit your credit or debit card information. Stripe's privacy policy is available at stripe.com/privacy.
To deliver your eSIM, we work with certified international network providers. We may share your email address with these providers solely for the purpose of activating your eSIM. All providers are contractually obligated to protect your data.
We send transactional emails (order confirmation, eSIM delivery) via a certified email delivery service. We do not send marketing emails without your consent. You can contact us at any time to opt out of any communications.
We retain your order and account information for up to 3 years for legal and accounting purposes. You may request deletion of your account and personal data at any time by contacting us.
As a UK/EU-based company, we respect your rights under GDPR. You have the right to:
To exercise any of these rights, contact us at support@gosmilesim.com.
We use essential cookies to maintain your session and preferences (such as language and currency). We do not use tracking or advertising cookies.
We use SSL encryption (HTTPS) across our entire website. Access to your personal data is restricted to authorised personnel only.
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our service constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us: